Why this exists

The problem

When a medicine causes an unexpected effect, there is somewhere to report it, and those reports accumulate into evidence. When a conversational AI tool or a social media platform leaves someone feeling worse - more anxious, more isolated, worse about their body, unable to stop - there is usually nowhere for that to go. It stays a private experience, and nothing aggregates.

That absence is the gap this platform addresses. Not by treating digital tools as if they were drugs, but by taking seriously that distress linked to their use is real, is reportable, and becomes legible once enough people describe it.

What we do with reports

Reports are reviewed as part of ongoing monitoring for patterns across tools and platforms. A single report is not a diagnosis and is never treated as one - it is one account among many. What makes it valuable is the aggregate: recurring descriptions, from unrelated people, of the same kind of harm around the same kind of product.

We collect as little as possible to do that. Reporting is anonymous by default, needs no account, and asks for no name. Contact details are optional and only used if you invite follow-up.

What this is not

This is not a crisis or emergency service, and reports are not read in real time. If you or someone else is in immediate danger, contact your local emergency number. In the Netherlands you can also reach 113 Zelfmoordpreventie (call 113 or 0800-0113).

It is also not a support service, a complaints channel to the companies involved, or a route to individual advice. Reporting here will not get you a clinical opinion about your own situation - if you need one, speak to a health professional.

Questions

The FAQ answers what to report, how anonymity works, and what happens next. For anything else, contact us - though please don't use it for anything urgent.